After the retail chain remained open much longer than others, the Texas-based video game merchant shuts its doors until COVID-19 becomes less of a threat, opting for curbside pickup in the meantime.
After stating that they were essential retail due to their microphone, keyboard, mouse, and other computer technology products, GameStop has now rolled back on their commitment to keeping their storefronts open to the public during the COVID-19 pandemic.
“We are implementing changes to our retail operations so that we may continue to provide essential products to our customers that allows them to stay connected, and provide products that allows business and consumers to work remotely,” read GameStop’s previous stance.
Now, the gaming chain no longer allows customers into their retail locations.
Instead, curbside pickup will be implemented to allow customers that pre-ordered or ordered online to still get their items.
“Company to pay employees whose hours have been eliminated for an additional two weeks,” reads GameStop’s latest release, “and will reimburse one full month of employee benefit contributions.”
George Sherman, GameStop’s Chief Executive Officer states, “This is an unprecedented time and each day brings new information about the COVID-19 pandemic.” He adds, “As millions of Americans look to GameStop to adjust to their new normal of increased time at home, for work, learning and play, we have implemented practices to help ensure the safety and health of our employees, customers and partners.”
The release then details how all GameStop employees have been informed: “They do not have to work if they are not comfortable and should stay home if they feel sick.”
This news follows a recent in-depth report by Kotaku detailing the woes and experiences of current and past GameStop employees, many of whom worried about the future of the struggling secondhand video game merchant.
GameStop previously stated that amongst growing COVID-19 concerns, they have temporarily suspended their “video game and consumer electronics trade-in practices.”